Shop policies

Processing time & Shipping

The time we need to prepare an order for dispatch varies between 1-3 business days. UK Tracked shipping between £3 and £8 depending on value. International Tracked shipping between £8.50 and £30 depending on value.

Customs & Import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns, Refunds and Cancellations

At the moment, we do not accept returns or refunds, unless the watch is faulty or described inaccurately, even though we will do our best to accommodate customer needs and keep everyone satisfied. Please read the listings and shop mindfully.

If you have a question about a specific item or require more information, please contact us at finchleywatches[at]gmail.com. Special requests regarding shipping or packaging have to be made prior to purchase.

You can cancel your order prior to shipping, however the credit card rate (around 2-3%) cannot be recovered and will not be refunded.